Return Policy

Exchange/return instructions

Return process

If you want to exchange or return the goods, please contact our company email (cs@incocod2hk.com) or phone (5408-5651) within seven days from signing for

After contacting the staff of our company, the customer must send the returned product (shipping paid) or deliver it to the store in person within 3 days

P.S. Products need certain integrity

After the returned product arrives at our company's store, if the product meets our company's return conditions, we will arrange to send it again or refund as soon as possible according to your needs.

  Return and exchange conditions

The delivered goods do not match the goods listed in the order;

Defects and production quality issues

All products can only be exchanged once.

The company has the final interpretation right or reserves the final interpretation right